Server status

Planned stops

The nightly backup

Once a night, at the server's quietest hour, it stops briefly for its backup and then starts again.

Hytale updates

When Hytale releases a new version, your game updates itself, and the server cannot take players on the new version until Relic Realms has moved to it. We try each new version on a copy of the server first, so after a Hytale update there can be a wait before you can join again. We post on Discord when this happens, and again when the server is back.

Other planned work

Announced in #status on our Discord, at least a day ahead where we can, with when it starts and about how long it takes.

Unplanned outages

The server is checked every minute. If it fails two checks in a row, the operator is alerted by email and on the phone, and starts on it straight away during the day. Relic Realms is a small, independent server, so at night it is looked at first thing in the morning: an outage overnight can last a few hours.

An outage never costs you what you earned. A reward that was due when the server stopped is still due, and reaches you when you are next in the game. We post in #status on our Discord when an outage starts and when the server is back, and say what happened.

Cannot join?

1. Check the address: play.playrelicrealms.com
2. Make sure your game is up to date. Relic Realms runs Hytale's current release version.
3. The server may be full: at first it has room for about 20 players at once. Try again a little later.
4. Look at the announcements on our Discord.
5. Still stuck? Contact support.

What has changed

When you join after something has changed, the Hall's news tells you, and your journal keeps the latest.